Always-on customer conversations
US customers expect immediate answers, whether they visit your website at 11 p.m. or send a text on Sunday. A custom AI chatbot handles common questions instantly, captures leads that would otherwise bounce and books appointments around the clock, without adding headcount.
Built on your knowledge
We train your chatbot on your website, help center, product catalog, policies and internal FAQs using retrieval techniques, so answers come from your approved content. It follows your brand voice and stays within the topics you choose.
Channels American customers use
- Website chat on your marketing site, store or app
- SMS, which many US customers prefer for quick updates
- Facebook Messenger, Instagram and WhatsApp for social and international customers
- Internal use in Slack or Microsoft Teams for staff knowledge
Business outcomes
- Lead qualification. The bot asks the right questions and sends qualified leads to HubSpot, Salesforce or your CRM.
- Booking. It schedules consultations, demos and appointments directly in your calendar.
- Support deflection. It resolves common questions and order status checks, and escalates the rest with full context.
- E-commerce help. It recommends products, answers sizing and shipping questions and recovers abandoned carts.
Safety and privacy
We add guardrails, human handoff, logging and analytics. Sensitive data is handled carefully, with privacy practices aligned with US state laws, and we avoid giving regulated advice unless you approve specific content.
Pricing
Setup is quoted as a fixed project in US dollars, with optional monthly plans for hosting, monitoring and continuous improvement.
How we work with United States clients
- Free consultation. A video call scheduled in Eastern, Central, Mountain and Pacific time to understand your goals for custom Business Chatbots.
- Proposal and quote. A written scope, timeline and fixed quote in USD.
- Build and review. Regular demos so you can give feedback early and often.
- Launch and support. Go-live with Google and Bing in the US indexing and analytics, then 24/7 support.
AI Chatbot Development in the United States: FAQs
Can the chatbot book appointments in our calendar?
Yes. We integrate chatbots with scheduling tools such as Calendly, Google Calendar, Microsoft 365 or industry booking systems, so customers can see availability and book without leaving the chat.
How do you prevent the chatbot from giving incorrect information?
We ground answers in your approved knowledge base, restrict topics, add rules for sensitive questions such as pricing, legal or medical matters, test extensively before launch and monitor conversations to improve accuracy over time.
Do you offer custom Business Chatbots in the United States?
Yes. JNova IT Solutions provides custom Business Chatbots for businesses in the United States. JNova does not have an office in the United States. We are a remote team based in the Philippines and meet United States clients online during their business hours.
How is custom Business Chatbots priced for United States clients?
After a free consultation you receive a fixed quote in USD with a clear timeline. You get senior-level work at a fraction of typical US agency rates, quoted in US dollars.