Never miss an after-hours enquiry
Many Australian businesses, especially trades, clinics and service providers, receive enquiries while the team is on a job, with a patient or off for the day. Missed enquiries often go straight to a competitor. An AI chatbot replies instantly, answers common questions and captures the details you need to follow up.
Trained on your business
The chatbot learns from your services, service areas, pricing guidance, policies and FAQs. It answers from your approved information only and avoids guessing on prices or technical advice you have not approved.
Channels Australians use
- Website chat on every page
- SMS for quick, familiar conversations
- Facebook Messenger and Instagram for social enquiries
- WhatsApp for multicultural and international customers
Useful for Australian businesses
- Trades and home services collect job details and photos, check service areas and request quotes.
- Clinics and allied health share appointment information and booking links and answer questions about fees and rebates you specify.
- Hospitality takes reservations and answers questions about menus, dietary needs and parking.
- Retail and e-commerce provides product guidance, delivery estimates and order status.
Integrations
We connect chatbots to booking platforms, CRMs and job management tools, so enquiries arrive structured and ready to action.
Privacy
Chatbots are designed with the Australian Privacy Principles in mind, with clear notices about data collection, secure storage and minimal data retention.
Local hours, local feel
Our team overlaps with your business hours for setup, testing and improvements. Setup and monthly support are quoted in Australian dollars.
How we work with Australia clients
- Free consultation. A video call scheduled in AWST, ACST and AEST/AEDT to understand your goals for custom Business Chatbots.
- Proposal and quote. A written scope, timeline and fixed quote in AUD.
- Build and review. Regular demos so you can give feedback early and often.
- Launch and support. Go-live with Google Australia (google.com.au) indexing and analytics, then 24/7 support.
AI Chatbot Development in Australia: FAQs
Can a chatbot help a tradie business capture after-hours enquiries?
Yes. The chatbot can answer common questions, collect job details, photos, suburb and preferred times, and send a structured enquiry to you or your job management system, so you can quote first thing the next morning.
Can the chatbot hand over to a real person?
Yes. When a customer asks for a person, raises a complaint or asks something outside the bot's scope, it passes the conversation to your team with the full history, by email, SMS or your helpdesk.
Do you offer custom Business Chatbots in Australia?
Yes. JNova IT Solutions provides custom Business Chatbots for businesses in Australia. JNova does not have an office in Australia. We are a remote team based in the Philippines and meet Australia clients online during their business hours.
How is custom Business Chatbots priced for Australia clients?
After a free consultation you receive a fixed quote in AUD with a clear timeline. You get significant savings compared with local agency rates, quoted in Australian dollars.